Here we give you examples of competency based questions and answers to help you Communication is the key to building relationships. Competencies are the knowledge, skills and attributes you can develop in every aspect of your life. You're comfortable using a broad range of communication styles, and you choose recognize the human, interpersonal and technical sides of a problem plan and carry out projects with well-defined goals and outcomes. Each competency includes a definition and the observable behaviors that Establishing Focus: The ability to develop and communicate goals in support of the Facilitates groups or teams through the problem-solving and.
This is vital because one of the primary aims of participatory arts is to facilitate the contribution of all. By providing positive feedback to individuals you will be helping to motivate contribution and to nurture feelings of inclusion and self-worth among participants and team members.
What does Valuing Contribution look like? Negative or dismissive comments Leading discussion, or group work in a way that will not accommodate the contribution of others Promotion of own ideas and approaches, as more valuable that those of contributors.
Encouraging Involvement Encouraging involvement is about doing all you can to achieve some level of engagement in the project or activity, from all participants or stakeholders. However the word involvement is carefully chosen and should be distinct from the word participation.
While participation can be simply about taking part on the day, involvement implies a more long-term engagement on a deeper, emotional level.
Competency: Building Relationships
Therefore someone who is actively encouraging involvement is likely to concentrate on creating a supportive and relaxed environment, where individuals feel safe and motivated to become involved through their own choice. What does Encouraging Involvement look like?
Managing Expectations Managing expectations is essential to avoiding disappointment. Someone will consider whether something has been successful only in relation to how it has met with their own personal definitions of success and failure and where, on that scale, they expected the outcome to be.
In order to actively manage the expectations of your clients or colleagues, you must first identify their desired outcome then, work with them to identify the signs that will indicate whether those expectations have been met, exceeded or not met. When the project or activity is complete you will need to refer them back to the original expectations and evaluate the outcome together.
However, bear in mind, if the project is longer term the frame of reference may change and it is easy for priorities to change. What does Managing Expectations look like? Surprise at outcome or lack of understanding regarding reasons for disappointment or dissatisfaction.How to Improve Your Communication Skills • The Key to Developing Successful Relationships
Unrealistic goals Failure to discuss or action issues potentially affecting goal achievement or expected outcome. Role Modelling When working on projects, or within contexts, where the goal is to inspire behavioural change, it is important that the behaviour of those guiding the change is congruent with what they are trying to affect. Role modelling is primarily about embodying ethical and pro-social values in your behaviour and language. Role modelling can also be about mentoring, where a less experienced individual can benefit from modelling your professional strategies and behaviour.
What characteristics of your most effective relationships can you apply to improve your other relationships? Identify a relationship you need to establish or further develop. With Peers Focus on building trust by creating an environment of mutual support and accountability.
This may result from identifying a shared vision, goal, values and interests, or from collaborating to determine a course of action.
Building Relationships | careerframework-new
Accepting that building and maintaining relationships is a learning process; address any opportunities or challenges in your working relationships as they surface. Discuss approaches to take and key people to connect with. Listening and Observing Here are some ideas that can be pursued on the job, with some coordination.
Use these reflective questions to gain more from your learning experience: What are three key things I have learned from this experience? What will I do differently in my work as a result of this experience?
Identify someone who you consider good at building relationships. Discuss with them what you observed to be particularly effective and ask what techniques they find bring success. Job shadow someone in a partnering relationship as they complete their responsibilities that relate to your relationship. Through observation and dialogue, gain a deeper understanding of their motives and objectives and how you can support them through a productive working relationship.
Consider the reflective questions to enhance your learning: What are the key points the author is making? What are three key things I have learned from this reading? What will I do differently in my work as a result of gaining this knowledge? Hill, Harvard Business Review.